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Spent way too much time getting badly treated by City Furniture in Tamarac Florida. Delivery day changed with no guarantee of when i would get item. Even knowing I’m trying to replace items lost to Irma, they had zero compassion and only solution offered ( to their...
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1.7
#1113752
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I would give them a minus score if there was one available. We went to the store because we needed a piece of furniture that we could take with us or be delivered the next day as we were leaving town, the item we picked out was a floor model so it fit our needs....
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I didn't like
  • Customer service
#1111931
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I would give them a minus score if there was one available. We went to the store because we needed a piece of furniture that we could take with us or be delivered the next day as we were leaving town, the item we picked out was a floor model so it fit our needs....
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1.6
I didn't like
  • Lack of customer service
#1111928
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Furniture Set Review

City Furniture
#914286
2.1
Details
I purchased a living room set from city furniture in Hollywood Fl. Within a year and a half the entire bottom of the sofa, love seat and recliner rotted into and shredded like piwder. It must have been 50 years old. Will not recommended city furniture.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Staff
Style and Design
Value for money
Warranty
Website

City Furniture Delivery Service Review

City Furniture
#752855
I work in customer service, but these delivery guys were awful. Not to mention that they have a close relationship with service agent on phone, so they don't relay or question anything. This guy had the nerve to call me with a hour time frame and came 2 hours later. I will never buy from them due to the fact of their delivery drivers. Chairs are not put together right.
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Bed Review

City Furniture
#628258
1.7
Details
Poor quality bed (last less than 1 year) Worst experience ever with costumer service.
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Customer service
Price Affordability
Product or Service Quality
City Furniture - Warranty coverage is a joke don't pay it
I just purchased the sofa from City Furniture not even 2 months ago the color is already coming off on the elbow I have paid for the extra coverage but apparently that's not covered the only thing they can do is offer me a f****** Swatch of fabric to fix that and then...
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2.3
#1111817
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Horrible company. I purchased a table and 4 chairs. It took 4 attempts to deliver because in all of the deliveries they kept bringing defective items. After i got tired of waiting i returned everything and it took almost 1.5 months to get the refund1 HORRIBLE. I will...
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1.9
Product
#1103965
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I bought a mattress pad for $318 that was supposed to be cool to touch that makes you hotter than the $79 that my previous own, and they did not accept me too returned or give me a store credit. I'm so pissed right now !! They lied to me saying that they don't accept...
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1.2
I didn't like
  • Customer survice
#1095820
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I really hope that I will never need there help in the future. I am a second time user of there convenient payment 90 day plan. The first time I will admit I let the deadline drift past me. Although they would not even send you a friendly reminder, knowing that you are...
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ProgressiveLeasingLLC
ProgressiveLeasingLLC

Thank you for bringing your concern to our attention. If you have indeed posted this concern regarding Progressive Financial, You may wish to contact them at 800-566-3053. How...

I liked
  • I had a good understanding
  • Beginning was great
I didn't like
  • Run-around when i attempted to meet the deadline
#1079974
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Worst customer care ever! in store and on the phone with customer service. Purchased a mattress for $600- not what you would call a cheap mattress. Three months later, the mattress is defective and I now have to come out of pocket to have it inspected ($50), spend 3...
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1.0
#1041470
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Well I bought a $500 cable it come apart on me I got a hold of a warranty company that not even a month old I asked them to replace it or fix it I got nothing but put on hold I had to go to the main office to complain about it they get something done then they send me...
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5.0
#1032985
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Listen, Stop wasting your time calling and writing City Furniture. They have no consciences and this is there way of doing business. Write to Attorney General Pam Bondi and file Complaint. Also contact Help me Howard on Channel 7 and also Angie's List. Doesn't seem...
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#1027955
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