City Furniture - Crooked sofa

8 of 67 City Furniture reviews

Got sofa sectional delivered and it was crooked in the back.They sent out two separate replacements...

same thing. They assured Us a supervisor would inspect the sofa piece prior to shipping, that didn't happen. The driver told me He looked at two and they were both about the same, but decided to bring it out anyway?? Offered up $50.00.

What a joke, a very expensive sofa!! Customer service is a disaster. Over 4 hours waiting for deliveries and on the phone for nothing.

They don't seem to care about quality.I would not recommend shopping there due to their lack of service or care for the end product.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Delivery Service
Value for money
Diversity of Products or Services
Warranty
Style and Design
Website
Customer service
Product or Service Quality
Staff
Price Affordability
Reliability
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
More

  • What I liked
    • Style
  • What I disliked
    • Quality

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
$1800
Product or service
Sectional Sofa
Review category
Furniture and Decor
review #900817 by

Author wants to be contacted by the company. Learn more

Had an experience with City Furniture? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
8 of 67 City Furniture reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to City Furniture. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about City Furniture.
Filing a new complaint about
×