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1.3

I purchased a (what was told to me) leather sectional. It turns out it was a Bonded Leather sectional.

Within the first week, It was un-stitching on the corners. They told me that I had to pay for a $75 repair man to come over. This was with the warranty. Then the "repair" man said it could not be fixed.

He said I had to take it back to the warehouse to replace or pay $150 so they pick it up. Again, this is with a warranty. We took it in ourselves, but the new pieces had the same problem. Then, they started peeling.

We kept it for another year, but ended up throwing it away.

Bottom line: Stay away from these folks.

Reason of review: Damaged or defective.

Monetary Loss: $2400.

Preferred solution: Let the company propose a solution.

City Furniture Cons: Defective furniture, Will not repair or replace, Being lied to by sales guy.

Location: Miami, Florida

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These people should be investigated for lying to consumers. The sales representative swore that the sofa was pure leather in the front.

It turns out that I also lost my sofa. There has to be something some law that can protect consumers.

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