City Furniture - Poor service/warranty

20 of 71 City Furniture reviews

Bought items 2/27/2016. Discovered crack on the 8th of March. File warranty and denied cause not done with 3 days . They didn't even call to tell me they denied it . O and we bought the extra warranty for 3 years of service or replacements. There warranty states for bad material or workmanship they will take care of .

Don't waste your money here there is no warranty and they lie too you

Left message for sales person no call back Danielle . Told service was going put on internet they told me I was a grown up and could do what I want

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More Review Details

Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Dont stand behind the product
    • Customer service
    • Bad warranty
    • How i was talked to on phone
    • No call back from anyone

Reason of review:
Warranty issue
Preferred solution:
Replace item or fix like warranty says
Monetary loss:
Product or service
Kona Tv Stand
Review category
Furniture and Decor
review #809884 by

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