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Beware: Bed bugs from City Furniture items
I purchased about $3800 on 8/10/18and I found a huge colony of bed bugs in my spring box and bed. This people are sending infested furniture to customers. They don’t want to take any responsibility for the huge infestation they sent on the spring box. At least 6 months...
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1.5
#1401462
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I purchased $9,300 worth of furniture from city furniture, during the month of Sept. 2018; inv # 730551/08. This furniturecould not be delivered becauseI am an out of state customer. After arranging for transportation to pick up the furniture, Enterprise leasing didn’t...
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5.0
I didn't like
  • Not having complete follow up
#1397184
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I bought an electrical reclining sofa, mind you very expensive, and the middle chair broke 8months after purchase. We are 3 adults living in the house. The sofa doesn't get over used. I called City furniture to get the sofa fixed, and a technician came out. The part...
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2.7
#1384156
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Purchased a dinning table and 6 kings pillows which where available when bought 10/7. They call me 10/11 at 8:35 pm to advise me that the pillows I had purchased were discontinued the day prior to delivery . If you sold me something available thy were in the...
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1.7
#1379497
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I bed a bed from City Furniture. They’ve only delivered the headboard and they are telling me the rest will be delivered next week. 2 guys have shown up in my house every wednesday for the past 3 weeks, but they never have the missing part and I keep taking a day off...
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1.0
#1372316
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DO NOT RECOMMEND! Horrible customer service. This company does not respect it's customers' time nor money spent. In early August, I purchased my living room, bedroom, and dining room set from them. At the time of purchase the sales rep informed me two items were on...
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1.0
#1353433
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Defective furniture and City Furniture will not refund money
Defective furniture and City Furniture will not refund money
Defective furniture and City Furniture will not refund money
On August 11, 2018 my wife and I purchased a chase lounge from City Furniture in Jensen Beach Florida. The chase was delivered August 15th with the 2 front legs broken. I called customer service (what a joke) they informed me they would replaced the chase and the...
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Anonymous
Ripped Off Customer

City Furniture Stuart, Florida delivers defective bedroom furniture and fails to honor the warranty. AVOID CITY FURNITURE.

1.0
I didn't like
  • Customer service or non-service
#1336333
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So I bought/CHARGED 2 bedroom sets for my Grandkids. One set was delivered without the bedrails. And the bedrails for the other set would be delivered in 2 weeks.So I called customer care and spoke to Camille---who said to e mail them photos of the boxes we received,...
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1.2
#1326051
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City Furniture,What a disgraceful company!!!!!.After buying a living room set,The company delivered a broken center Table. I did go to store,customer service gave Me a phone number to call,because After Furniture is sold,They don’t handle complaints. Phone the company...
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1.0
#1321396
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City Furniture - Defective product and dishonest warranty service plan
I'm a very unhappy customer. I purchased a warranty plan on an entertainment center and the door fell off. When I called to have them fix it they told me it would take 11-15 weeks to get the part. It is a very basic part for a model they have 100s of pieces for. Don't...
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Anonymous
Anonymous

Anybody with a screwdriver and a 5th grade education could fix that.

1.8
#1303095
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